IndusInd Bank inks pact with ECS

June 17th, 2011 by James

IndusInd Bank inks pact with ECSIndusInd Bank, promoted by the Hinduja Group, recently signed an agreement with business solutions provider ElectraCard Services (ECS) to provide value added services to its credit card customers.

IndusInd Bank’s Chief Operating Officer (COO) Paul Abraham said in a statement, “We are confident that this partnership with ECS will enable us to provide value adds to our customers with products and services that are innovative, reliable, secure, and cost effective.”

From Business-standard.com:

“As an organisation, we are continuously moving up the value chain to ensure our customers’ needs are met in a comprehensive manner. Credit cards further enhance our suite of products and are very important to our overall customer relationship enhancement strategy”, Abraham said.

As technology partners, “our focus will be to ensure a smooth migration and assist IndusInd Bank to deliver a credit card programme which enhances customer experience”, said Ramesh Mengawade, Chief Executive Officer of ECS.

As part of the deal with Deutsche Bank in April, IndusInd Bank had acquired access to almost 2 lakh card customers of the German bank.

The agreement, which came into effect from June 1, would be offering technology and processing services to the bank for credit card business.

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